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FAQ

Frequently Asked Questions

Everything you need to know about ordering, shipping, payment and our products.

🛒 Ordering
How do I place an order?
Browse our shop and add products to your cart. When ready, click "Place Order" and fill in your contact details, choose your payment method and shipping carrier. We will then contact you via WhatsApp and email with your payment details within 1 hour.
Do I need a prescription to order?
Prescription medications such as Mounjaro, Ozempic, Wegovy and Zepbound require a valid prescription in most jurisdictions. Research peptides such as Retatrutide are available for licensed medical professionals and researchers. Please ensure you comply with the laws of your country before placing an order.
Can I order multiple products?
Yes — add as many products as you need to your cart before placing your order. Orders over $200 qualify for free worldwide shipping.
What is the minimum order?
There is no minimum order value. However, orders over $200 receive free shipping worldwide.
💳 Payment
What payment methods do you accept?
We accept Bitcoin (BTC), PayPal, Bank Transfer and Zelle. Select your preferred method when placing your order — we will send you the exact payment details via WhatsApp and email after your order is confirmed.
When do I pay?
You do not pay on the website. After placing your order, our team will contact you within 1 hour with the payment details for your chosen method. Your order is dispatched within 24 hours of payment being confirmed.
Is it safe to pay with Bitcoin?
Yes. Bitcoin payments are secure, private and irreversible once confirmed on the blockchain. We will provide our wallet address directly via WhatsApp — please always verify the address before sending any payment.
Can I pay with credit/debit card?
We do not currently process card payments directly. PayPal is available as an alternative and can be funded from your card balance via your PayPal account.
🚚 Shipping
Where do you ship to?
We ship worldwide — USA, UK, Canada, Germany, Europe, the Middle East, Asia and beyond. Over 50 countries covered. Select your country on the order form to see available carriers and delivery times.
How long does delivery take?
Orders are dispatched within 24 hours of payment confirmation. Delivery takes 1-3 business days depending on your location and chosen carrier. DHL and FedEx typically deliver in 1-2 days.
Is packaging discreet?
Yes — 100%. All orders ship in completely plain, unmarked packaging with no company name, logo or product description on the outside. Your privacy is our absolute priority.
How do I get free shipping?
All orders over $200 qualify for free worldwide shipping. This is applied automatically at checkout — no code needed.
Can I track my order?
Yes. A tracking number is sent via WhatsApp and email once your order is dispatched. You can track your shipment directly on the carrier's website.
🔬 Products
Are your products pharmaceutical grade?
Yes. All products are sourced from licensed pharmaceutical manufacturers. Certificates of analysis are available on request — email support@glp1peptides.com with your order reference.
What is Retatrutide?
Retatrutide is a triple GLP-1/GIP/glucagon receptor agonist currently in clinical trials. It is available as a research compound for licensed medical professionals. We stock Retatrutide in 5mg, 6mg, 10mg, 12mg, 20mg and 40mg formats.
What is the difference between Mounjaro and Ozempic?
Mounjaro (Tirzepatide) is a dual GLP-1/GIP agonist. Ozempic (Semaglutide) is a single GLP-1 agonist. Both are used under medical supervision. Mounjaro targets two receptors simultaneously which clinical data suggests may produce greater results in some patients.
How should products be stored?
Most peptides and GLP-1 medications should be refrigerated between 2-8°C. Unopened products may be stored at room temperature for short periods. Refer to the product information leaflet included with your order for specific storage instructions.

Still Have Questions?

Our team is available 24/7 — contact us via WhatsApp or email and we will reply within 1 hour.

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